Frequently Asked Questions
What types of conditions can be managed through pharmaceutical care?
Pharmaceutical care can be beneficial for a wide variety of health conditions. Pharmacists have specialized knowledge about medications and can play an essential role in managing many diseases and medical conditions.
Why consult a pharmacist?
Consulting a pharmacist can be a fundamental part of your healthcare and well-being. They are the first accessible point of medical care, providing advice and referring patients to healthcare professionals when necessary.
Some reasons to consider a consultation with a pharmacist:
Medication Advice: Pharmacists are medication experts. They can provide detailed information on dosage, side effects, and potential drug interactions.
Improving Patient Safety: Pharmaceutical care helps ensure that patients take medications safely and effectively. Pharmacists can provide information on drug interactions, side effects, and appropriate dosages.
Personalized Treatment: A pharmacist can tailor medication information to your specific needs, considering your medical history and current health conditions. Each patient is unique, and pharmaceutical care allows for more personalized attention by addressing individual needs and concerns.
Health Problem Prevention: Preventive advice from a pharmacist can help avoid health issues or a decline in quality of life due to incorrect medication use.
Medication Error Prevention: Pharmaceutical care helps prevent medication errors, which can have severe health consequences. Pharmacists review medical prescriptions and can identify and correct potential errors. If you experience side effects or have difficulty taking your medications, a pharmacist can help you find suitable solutions.
How can I register for the online consultation?
To register, follow the registration link (this will take you to our Appointlet.com account, which manages our appointment calendar). Complete the required information and schedule your appointment. Once completed, you will receive a Zoom link for a video call.
Is it safe to provide my medical information online?
Yes, we guarantee the security of your medical data. We use advanced security measures to protect your privacy.
Which healthcare professionals are available for online consultations?
At the moment, only pharmacists handle consultations since we focus on pharmaceutical care and promoting the rational use of medications.
Can I get medical prescriptions through the online consultation?
We do not prescribe medications. Instead, we guide patients on the correct use of medications to maximize their benefits safely, aiming to improve the quality of life of those who use medications for extended periods and with specific goals.
How is my medical data privacy ensured?
We follow strict privacy regulations and use secure technology to protect your information.
How do I pay for online consultation services?
We accept secure online payments. Payment details are available on the booking platform.
How can I access my medical history on the platform?
Your medical history, recorded during consultations or forms, will be available upon request. We are working on creating a platform where you can access it anytime.
What should I do if I experience technical issues during an online consultation?
Contact our technical support team immediately for assistance.
Can I schedule follow-up consultations?
Yes, you can schedule follow-up consultations as needed to continue your care.
How can I send reports or medical images during an online consultation?
There is an option to upload files directly on the platform before the consultation.
What are the fees associated with online consultations?
You can find details on the booking platform.
What happens if I have a medical emergency during an online consultation?
For emergencies, call your local emergency services. Online consultations are not suitable for emergencies.
How can I cancel or reschedule an online appointment?
Log into your account and follow the instructions to cancel or reschedule your appointment.
Is the online consultation suitable for all medical conditions requiring medication?
Yes, however, our team of pharmacists adheres to managing medications registered in the United States Pharmacopeia (USP) and the European Pharmacopoeia (EP).
Can I receive medication advice during the online consultation?
Yes, our pharmacists can provide detailed medication advice.
Are there any geographical restrictions for using the online consultation service?
As long as you have internet access, you can use our service from any location. However, we comply with any local or international regulations governing medication consultation services.
